Fender-AI Privacy Policy

Our Commitment to Your Privacy

Fender-AI is committed to respecting and protecting your privacy. We understand the importance of safeguarding personal information you share with us and are dedicated to maintaining trust through transparent and responsible data practices.

Information We Collect

We may collect personal information when you interact with Fender-AI services, including when you:

• Submit contact forms or inquiry requests on our website
• Create an account or use Fender-AI platform services
• Voluntarily provide information through Fender-AI online forms

The types of information we may collect include your name, email address, mobile phone number, and any other details you choose to provide.

Mobile phone numbers are collected only when users explicitly submit them through Fender-AI's digital opt-in forms.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve Fender-AI services
• Respond to customer inquiries and support requests
• Deliver account notifications and platform-related updates
• Send messages or communications only when a user has expressly opted in
• Comply with legal obligations and protect the rights and safety of Fender-AI and its users

Information Sharing

Fender-AI does not sell your personal information to third parties. We may share information only in the following limited circumstances:

• With Service Providers: We may share information with trusted vendors who help operate our platform under strict confidentiality agreements
• As Required by Law: We may disclose information when required to comply with legal obligations or protect rights and safety

Data Security

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

Your Rights and Choices

You may:

• Request information about the personal data we hold about you
• Request correction or deletion of your personal information
• Withdraw consent where consent was the basis for processing
• Opt out of communications at any time using the instructions provided

SMS Messaging Privacy

Fender-AI collects mobile phone numbers only through our digital SMS consent form located at:

https://fender-ai.com/sms-consent

By submitting your phone number through this form and completing the required consent checkbox, you expressly agree to receive SMS messages from Fender-AI related to customer care, account notifications, appointment coordination, CRM-related service updates, and platform support communications.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP. For help, reply HELP or contact us at contact@fender-ai.com.

Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

For more details, please review our Messaging Terms & Conditions:

https://fender-ai.com/terms

Children's Privacy

Fender-AI services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Updates will be posted on this page with a revised "Last Modified" date. Continued use of Fender-AI services constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: contact@fender-ai.com